Media and Crisis Management
Media and Crisis Management Media and Crisis Management Media and Crisis Management Media and Crisis Management Media and Crisis Management

Case Studies

Current

  • Assist technology company announcing major effort with UK partner
  • Crisis presentation to two CEO groups in Florida
  • Assist university medical center dealing with research controversy
  • Assist medical center considering being acquired by larger institution
  • Assist university dealing with student death issue
  • Crisis coach senior state government official
  • Crisis coach banking executives in NC
  • Crisis presentation to PRSA chapter
  • Crisis coach banking executives in Florida
  • Crisis presentation to three CEO groups in Florida
  • Media Coach Marketing/PR team for medical center
  • Helped prep CEO to be guest host on CNBC Squawk Box
  • Assisted controversial global company with minor attack in Oregon

2012

  • Assist small manufacturer facing impending FAA penalty
  • Assist association with controversial national safety issue
  • Crisis presentation to PR professionals
  • Crisis presentation to furniture industry CEO’s
  • Assist non-profit senior executive being attacked on the Internet
  • Assist college with potential expulsion of controversial vendor
  • Crisis presentation to two CEO groups in FL
  • Crisis coach hospital PR staff
  • Crisis presentation to public school educators
  • Assist global company with dicey competition challenge
  • Crisis coach senior execs of grocery/shipping company
  • Assist large-scale developers with public challenge
  • Assist college with ex-faculty sex charges
  • Crisis presentation to middle level managers of furniture companies
  • Assist bank facing regulatory action
  • Assist arts school with internal issues
  • Crisis presentation to spouses of college presidents
  • Crisis presentation to community college presidents
  • Assist private college dealing with serious criminal case
  • Crisis presentation to future community college presidents
  • Assist plastic surgeon wrongly attacked online by patient
  • Assist university attacked in national publication
  • Assist community bank in MD facing embarrassing employee incident
  • Assist Texas researcher targeted by investigative reporter
  • Crisis coach senior staff of Illinois community college
  • Assist doctor facing punitive action
  • Crisis coach senior execs for national furniture firm
  • Prep pharma R&D personnel to deal with issue
  • Prep hospital president for important presentation
  • Crisis coach plant managers for national furniture firm
  • Assist political candidate dealing with campaign difficulties
  • Crisis presentation for NPR station presidents
  • Assist hospital to prepare for controversial ruling against it
  • Assist non-profit with arrest of senior employee

2011

  • Prep pharma senior personnel to explain new corporate policy
  • Crisis coach execs of restaurant franchise
  • Prep CEO for presentation to entire workforce
  • Assist church with potential crisis
  • Assist controversial company with national publicity
  • Crisis prep new president
  • Crisis presentation for state chamber of commerce
  • Crisis coach community college execs
  • Assist medical center to prep for controversial story
  • Crisis coach regional bank execs
  • Assist church with potentially embarrassing case
  • Crisis coach hospital execs
  • Crisis coach regional bank execs
  • Crisis coach grocery chain execs
  • Assist controversial products company managing nationwide positive media
  • Media coach pharma reps on new drug
  • Crisis coach organ transplant personnel
  • Media coach pharma officials on new policy on past controversies
  • Help large construction company prep for potentially controversial audit
  • Crisis coach chemical company execs
  • Assist state university with potentially controversial policy change
  • Help college president deal with myriad crises
  • Help hospital with controversial ICU case
  • Crisis coach public education leaders
  • Give crisis presentation to litigation lawyers
  • Media coach pharma exec on new research
  • Strategize with industrial plant facing community opposition
  • Strategize with college fraternity over potentially troublesome issue
  • Help well-known non-profit deal with controversial employee behavior
  • Crisis coach senior execs for large hospital system
  • Help large hospital deal with controversial employee
  • Crisis coach regional bank execs in Southern Florida
  • Crisis coach comms personnel for large hospital
  • Give crisis presentation to upcoming college presidents
  • Help pharma company personnel prep for plant closings
  • Give crisis presentation to MBA executive students

2010

  • Crisis coach regional bank execs in Southern Florida
  • Strategize with community development leaders on dealing with public fight
  • Strategize with association about office relocation to minimize blowback
  • Crisis management for bank attacked by computer hackers
  • Assist medical center with departure of troublesome/influential doctor
  • Strategize with major accounting firm on office consolidation
  • Strategize with college over potential bad press from legal case
  • Strategize with childcare institution over potential controversies
  • Crisis management for franchisee in public fight with corporation
  • Crisis presentation to 250 senior federal officials
  • Crisis mgt presentation to bankers association
  • Help state franchisee in legal fight with national company
  • Assist hospital in public controversy over indigent care
  • Assist large church-based non-profit plan for controversial closing
  • Debrief large medical center comms staff on handling of pay disclosure controversy
  • Strategize with controversial leader on public facility management
  • Assist rural hospital in dispute with competing hospital
  • Crisis presentation to statewide organization dealing with multiple crises
  • Coach nutritition spokesperson for regional grocery chain
  • Assist Florida college support firm with hacking crisis
  • Help bank prepare for coming under FDIC consent order
  • Hold crisis class for Young Presidents Organization group
  • Help large church prepare for possible embarrasing disclosure
  • Crisis coach hospital management
  • Crisis coach boutique pharma company executives
  • Coach pharma rep on new drug
  • Crisis coach chemical company leaders

2009

  • Crisis mgt presentation to bankers association
  • Prep university entity to respond to fatal incident
  • Assist hospital prep for possible insurer fee fight
  • Coach senior spokesperson for privately-held conglomerate
  • Prep public defense of industry exec sued by another entity
  • Coach crisis teams for assisted living/nursing home corporation
  • Prep prominent developer for possible bankruptcy announcement
  • Crisis coach senior reps of national telecommunication firm
  • Crisis leadership presentation to executive MBA class
  • Crisis Management speech to senior execs of community colleges
  • Aid hospital with severe Swine Flu threat to patients
  • Assist credit union to prepare for potential bad news
  • Coach Assist prominent company with financial difficulty
  • Crisis coach core comms team for major medical center
  • Help school with inappropriate teacher contact with student
  • Assist chemical company with drill involving terrorists and chem leak
  • Speak to banking convention about crisis management
  • Assist nursing home with molestation allegation
  • Assist medical center with crisis planning
  • Coach physicians, researchers, and company reps for research announcement
  • Coach physicians to explain high-value research
  • Help credit union association assist members with bad economic news
  • Assist hospital dealing with troublesome public legal case
  • Prep law firm for dealing with potential bad press
  • Coach rising executive on crisis management principles
  • Assist credit union with potential bad press
  • Strategize with association on dealing with controversial conference location
  • Prep pharmaceutical co. physician for media at upcoming conference
  • Prep hospital to talk about possible merger
  • Assist university entity deal with controversial killing of student
  • Coach rising executive on better communications
  • Strategize with former CEO about negative press in NYTimes
  • Teach school leaders crisis principles
  • Assist senior exec with communications to employees
  • Assist university president dealing with bad press in Florida

2008

  • Co-present crisis principles to law firm clients
  • Coach large and small pharmaceutical companies prep to talk about joint drug
  • Assist non-profit with statewide layoffs
  • Assist local company with negative TV attention
  • USAF JAG Corps attorney presentation
  • Children’s center controversy preps
  • Potentially controversial company preps for potential adverse publicity
  • Giant construction company preps key supervisors for crisis response
  • Bank prepares to communicate slightly negative quarterly results
  • Small company deals with negative publicity about staff cuts
  • New condominium building fungus crisis
  • Bank prepares for catastrophic quarterly results
  • Chemical company preps for crises
  • Potential controversial supplier preps for worst-case situation
  • Arizona community college preps for potential internal/external troubles
  • Private school preps for important announcement
  • Company preps for potential lead in product issue
  • Luxury historic inn preps for potential crises
  • Pharmaceutical company preps for FDA product approval/disapproval
  • Bank internet security breach
  • Potential manufacturer environmental dispute
  • Hospital vs. Insurance Company Rate Negotiation
  • Hospital death issue
  • Product Manufacturer deals with China lead issue
  • West coast colleges prep for crisis response

2007

  • Chemical company fire
  • University preps for possible future bad news
  • Senior exec prep for Italy speech
  • TV Cable company dispute
  • University threatened by student/faculty disputes
  • Canadian company client security questioned
  • Hospital vs clinic dispute
  • Food company employee goes to court
  • Restaurant chain tainted by e-coli outbreak
  • TV cable company technical snafu
  • CFO presentation troubles to be corrected
  • Large regional accounting firm linked unfairly to corrupt official
  • Pharmaceutical company rolling out public health campaign
  • Huge real estate holder to sell holdings in single city
  • National company deals with embezzlement
  • Manufacturer sues well-known company
  • University faces publicized lawsuit
  • Global company shuts plants and lays off 1000′s
  • National company faces indictment of high official
  • College deals with violence attracting international attention
  • National company counterattacks union activity
  • Hospital dispute with health insurance company
  • College encounters challenging publicity over faculty member
  • Physician copes with suspended medical license
  • Global company prepares to explain new research on major product

2006

  • National company faces indictment of high official
  • Global company has product problem
  • College faces race discrimination charge
  • Federal veterans get crisis presentation
  • Assisted living center faces resident “uprising”
  • Chemical company rep crisis training
  • Bank CEO coaching for presentations
  • USDA reps get crisis presentation
  • Bank replaces CEO amidst financial difficulties
  • Firm faces price gouging allegations
  • Crisis drill at very high-profile non-profit
  • Execs of large accounting firm get crisis presentation
  • Prep executive for presentation
  • Non-profit with embezzlement
  • Company with FDA investigation
  • Company with layoff
  • Pharmaceutical sales reps needing product training
  • Company preparing for buyout by giant corporation
  • Pharmaceutical physician going on radio show
  • Upcoming community college presidens crisis training
  • Bank closes the only branch in a small town
  • Federal CFO’s get crisis presentation
  • Rape at assisted living facility in Florida
  • Cable company public conflict with tv station
  • Layoff of 200+ employees in NY state
  • Young presidents’ group gets crisis presentation
  • Food contamination case
  • Embezzlement at company
  • Plant closing and laying off 200+ employees
  • Possible medical error at Texas hospital

2005

  • Company threatened by stockholder
  • Nonprofit conducts crisis drill involving explosion and hazardous waste and injuries to children and staff
  • Plant closing in NJ
  • College facing potential blackmail matter
  • Company crisis drill involving mock tornado and related chemical spill
  • Plant closing in GA
  • Company faces lawsuit with reputation threatening implications
  • Hospital on medical care controversy in MD
  • NGO deals with defamatory talk radio comments
  • NGO dismisses president and related issues
  • Pharmaceutical company preps for HIV community contact
  • Mental health organization faces troublesome public issue
  • Company with labor confrontation
  • Nursing home has potentially explosive case with client relative
  • Company preps for potential lawsuit on controversial public project
  • Medical center has controversial insurance negotiation
  • Company faces immigration issues getting nasty press coverage
  • Physician spokespersson prepares for possible crisis interviews
  • Company files for bankruptcy
  • County government minimizing controversy of new survey
  • Company with internal communications issues on bankruptcy
  • Company faces sensitive issue involving huge client
  • Company contemplating threat of violence
  • Company layoffs 200+ persons
  • International company resolving local environmental issue

2004

  • Famous former NFL quarterback to speak about national product
  • Company recovering from botched internal reorganizaion
  • Pharmaceutical official set to meet national media
  • Education institution faces controversial audit
  • Historic NFL running back to speak about national product
  • CEO to speak on quarterly report presentations to analysts
  • Prepare lawyer to explain controversial new product in NY
  • Prepare reknowned former NFL quarterback to speak about new furniture line
  • Company obtains plant expansion incentives from gov’t
  • Company closes popular restaurant after fire
  • Federal raid on company offices
  • Product tampering case
  • National company with potential boycott
  • University with controversy over guest speaker
  • Accidental death at plant
  • University creating speakers’ bureau
  • Community college with classroom controversy
  • Police chief in Today show story
  • Pharmaceutical researchers at national conference
  • Company facing possible federal indictment

2003

  • Crisis drill for chemical company
  • Telephone media training of docs nationwide for drug rollout
  • Public policy violation controversy
  • Controversial employee dismissal
  • Chemical environmental impact concerns
  • Smuggling of illegal aliens
  • Replacement of company president
  • Preparation for potential union protest
  • Layoff by manufacturer
  • Molestation case at hospital
  • Statewide layoffs by nonprofit
  • Quadruple killing partly involving school system
  • Nurse drug theft at hospital
  • Oil company mishandles employee firing

2002

  • Hospital physician license suspended
  • NY celebrities prepare to explain new FDA-approved use of drug
  • Company explains relocation to another state
  • Company informs internal audiences of coming merger
  • Company prepares to announce plant closing
  • Researchers prepare to meet press at International AIDS conference
  • Company board ousts 3 top executives including CEO
  • News coverage of “child abuser” employee
  • News coverage of possible student-abuse by teacher
  • Potential product contamination case
  • Potential racism charge against national firm
  • Pharmaceutical HIV research presentation

2001

  • International firm prepares for possible $20 million product recall (later determined not be necessary)
  • Teenager dies in ER following possible medical errors
  • Legal judgment against 2 lawfirms
  • Puerto Rico plant closing
  • Multiple domestic plant closings
  • PTA embezzlement
  • Stem cell research announcement
  • Fatal shooting on national firm property in LA
  • Local American Red Cross response to post 9/11 problems
  • Food firm employee fakes hepatitis case
  • School systems regularly attacked by newspaper columnist
  • $1.5 million dollar bank embezzlement
  • Product of national firm attacked by TV newsmagazine
  • Hospital sued by two doctors in one week
  • Large tech company sues another company and employees for trademark theft
  • Former employee stealing clients from investment company

2000

  • National withdrawal of controversial drug
  • Closing of plant in one state and layoff of hundreds in another
  • Embezzlement of public agency
  • Electrocution of employee of national company
  • Sex between school coach and under age student
  • College grade-changing flap
  • Bank embezzlement by director
  • Maryland hospital facing physician complaints about poor medical operations
  • School system publicly attacked by white supremacist group
  • Landfill operation attempting to reverse 10 years of bad reputation
  • Private school faces coach sex charges
  • National company preparing culture experts to deal with reporters nationwide in a marketing campaign
  • NC surgeon appears on 20/20 concerning controversial surgical technique
  • CEO conducting IPO road show in conjunction with taking company public
  • Communications company in public dispute over fees

1999

  • Chemical-related company facing potential press questions
  • City Symphony flap over firing of long-time employees
  • University controversy over freedom of press and religion on campus
  • Children’s home deals with aftermath of child’s death in its custody
  • NC-based international company’s Y2K team prepares to meet the public and press
  • Chicago-based firm resolves groundwater contamination problem in NC
  • Chicago-based firm prepares to meet new EPA requirements for 22 plants
  • National consumer company deals with unfavorable news about cockroaches at one of its stores
  • Major medical clinic prepares public comments concerning inflammatory lawsuit

1998

  • Winston-Salem’s first joint biotechnology venture begins involving Wake Forest and NC State Universities and RTP venture capitalists
  • Community
  • College faces crisis over a course teaching that “slaves were happy during the civil war”
  • School system manages crisis concerning improper relations between coaches and students
  • Company fends off attack by Environmental Defense Fund
  • Company deals with disastrous fire that wipes out buildings in downtown Winston-Salem
  • Company heads off poor relations with two national clients over secret research with third client
  • Orlando-based community college faces arrests of faculty for charges of padding enrollment
  • NC-based firm announces plant closings in SC and NM
  • NC-based construction firm sues major hospital owner
  • NC-based firm manages problems with illegal aliens
  • NC-based HMO prepares to answer potential Department of Insurance Audit deficiencies
  • NC-based international company prepares for large-scale environmental problem (which fortunately turned out to be unfounded at the last minute)
  • Florida hospital manages media coverage of excessively slow emergency room and the arrest of the hospital president for speeding/resisting arrest

1997

  • For 18 months NC polyurethane foam manufacturer deals with severe federal and state regulatory challenge. (Hunton & Williams and I collaborated)
  • Large southeastern accounting firm manages embezzlement of non-profit agency

1996

  • Media trained all regional presidents for large NC-based bank

1995

  • NC university faces allegations and lawsuit alleging that two professors molested a student